Dr. Lynette Hinings-Marshall

High Impact Tour Leadership Skills (30 mins)

High Impact Tour Welcome (35 Mins)

Training Videos by Lynette Hinings-Marshall

(Owner - Tourism Training Videos Inc)

High Impact Tour Leadership Skills

Learn how to establish and maintain effective group leadership

Key Training Points

* Establish a leadership style that creates mutual respect

* Distinguish demanding passengers from those who really need extra attention

* Build a strong leadership style based on compassion and harmony

High Impact Tour Welcome

Clients will make up their mind about their tour leader within the first 24 hours

Key Training Points

* Learn what should be included and what should be left out of a Tour Welcome

* Learn the important differences between a Domestic and an International Tour Welcome

* Learn how to weave humour and new and interesting information into a Tour Welcome